Training & Support
Support for Curo365
Curo365 offers basic training and support to all users as part of the monthly subscription. Users are able to contact support representatives via telephone, email, or the dedicated support portal and knowledge base.
Our support representatives understand that law firms need attorneys and staff billing in order to generate revenue and therefore strive to resolve concerns and/or train users in a prompt and timely manner.
Additionally, where Curo365 utilizes Dynamics365 Customer Engagement (CRM) as its base platform, our support representatives are able to utilize extensive support resources provided related to Dynamics365 and complementary Microsoft products. Similarly, Curo365's users utilize many of Microsoft's productivity solutions, all of which receive substantial support direct from Microsoft.
Finally, Curo365 is able to offer "managed services" to law firms that have a need for expanded support offerings specific to their instance(s) of Curo365.
Mon - Fri: 8am - 5pm
The most powerful feature of the platform, and what sets it mostly apart from its competitors, is its ability to be customized to meet any law firm's unique needs. Since joining, I have engaged Curo's team of skilled engineers to add specific functionalities and features to the platform to allow my firm to operate at peak efficiency. These firm efficiencies have allowed me to spend more time focusing on firm growth, and it is no coincidence that our firm has grown by around 25% since joining the platform.
Shawn S. Kerendian, Esq.